TERMS OF SERVICE

TERMS & CONDITIONS

Last Updated: October 24, 2026 • Rules governing your use of Enteya Jewellery website and services.

1. Introduction & Acceptance

Welcome to Enteya. By browsing, accessing, registering, or purchasing from our storefront (https://enteya.com), you agree to comply with and be bound by these Terms & Conditions.

2. Business Identity & Nature of Goods

Enteya is a fashion jewellery brand operated by Kreative Union, specialising in imitation jewellery for everyday wear, special occasions and gifting.

Parent Business: Kreative Union. Business Activity: Online retail of imitation and fashion jewellery. Target Market: Individual customers purchasing jewellery for personal use, special occasions and gifting. All items offered for sale on our storefront are fashion, costume, and imitation jewellery crafted with durable brass/copper alloys and 22K micro gold plating. We do not sell solid bullion, gold bars, or raw investment metals.

3. Product Specifications & Photography

All items sold on Enteya are high-grade fashion and imitation jewellery crafted with 22K antique micro gold finish, handset Kundan/Polki stones, and brass alloys. While we make every effort to display product colors and textures accurately, slight variations may occur due to display calibration and natural handcrafted finishing.

4. Customer Accounts & Google Sign-In

You may create an account directly or sign in via Google OAuth. You are responsible for maintaining account confidentiality. Google Sign-In is provided for customer account authentication and session management; it does not grant administrative privileges.

5. Pricing & Orders

All prices listed on our website are in Indian Rupees (₹) inclusive of applicable taxes. Enteya reserves the right to modify prices or cancel orders in the event of genuine pricing or typographical errors prior to dispatch.

6. Shipping & Delivery

Orders are dispatched within 24–48 hours of confirmation. Delivery timeframes and shipping rules are outlined in our Shipping Policy.

7. Returns, Refunds & Cancellations

Eligible unused products in original packaging may be returned within 7 days in accordance with our Returns & Refund Policy and Cancellation Policy.

8. Intellectual Property

All visual designs, product photographs, logos, brand titles, text copy, and website components are the intellectual property of Enteya / Kreative Union and may not be reproduced without written consent.

9. Limitation of Liability & Governing Law

Enteya and Kreative Union shall not be liable for any indirect, incidental, or consequential damages resulting from website unavailability or product misuse beyond the original order value paid by the customer. These Terms shall be governed by and construed in accordance with the laws of India.

10. Contact Information

For inquiries regarding these Terms & Conditions, please contact us:

Operating Business: Kreative Union (Operating Enteya Brand)
✉️ Business Email: Kreativeunion@gmail.com
💬 WhatsApp / Phone: +91 85904 10500
🕒 Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST